US SALES REP TOOL KIT 2022
NOT FOR EXTERNAL USE
Sales Representative pack 2022
Mailing address: 41 Madison Avenue, Floor 8, New York, NY 10010. Email: customercare@typhoonhomewares.com
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Typhoon Homewares
welcome to typhoon homewares sales representative pack 2022
In this pack you will find lots of useful company information and materials for you to use throughout 2022.
1. Page 6 - Business Introduction Get to know how Typhoon Homewares operates as a business and find out about the origins of our British Brands.
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Page 16 - Sales Pack
In this section you will find: -
Page 16 Terms of Business Page 18 After Sales Process
- - - - - - -
Page 20 Buying Groups Information Page 21 Customer Care & Next Cloud
Page 22 Retailer Agreement
Page 24 New Customer Registration Form Page 25 Sample Request Form Page 26 Stock Sharing & Showroom
4. Page 28 - Customer Support Tools Here you will find examples of the range of materials that are available to help you promote our brands to your customers. Page 36 - Merchandising Supporting POS items help our customers create engaging and eye-catching displays in-store. They are a great way for us to create a strong brand presence in a retail environment. These flyers will give you examples of how a full display can look and the items available for purchase. Page 44 - In Store Displays & Social Media Our specially designed packaging and eye catching point of sale will ensure your in-store display maximizes on sales. Check out each brand’s social media and individual sites to stay up to date with our newest products and lastest information. 5. 6.
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Typhoon Homewares contacts
SALES TEAM
Jim Eckert Vice President of Sales & Marketing National Accounts jim.eckert@typhoonhomewares.com Office: 212-689-4400 Cell: 215-359-6036 New York Showroom, 41 Madison
Phil Kessler Senior National Sales Manager National Accounts phil.kessler@typhoonhomewares. com Office: 212-689-4400 Cell: 215-359-6037 New York Showroom, 41 Madison
CUSTOMER CARE
Customer Care customercare@typhoonhomewares.com Typhoon Homewares LLC 41 Madison Ave Floor 8 New York, NY 10010 + 1 866-598-0309 All Orders Must Be Submitted To: customercare@typhoonhomewares.com
ADDRESSES
Customer Care & Showroom Typhoon Homewares LLC 41 Madison Avenue Floor 8
Warehouse Lean Supply Solutions 3000 Logistics Center Drive Suite 200 Fairburn, GA 30213
New York, NY 10010 Office: 212-689-4400
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Typhoon Homewares
our reps
Each area of the United States has its own designated sales representative team. See the color coded map below.
WA
ME
VT
MT
ND
OR
MN
NH
ID
NY
WI
SD
MA
CT
MI
WY
RI
NJ
IA
PA
NE
OH
DE MD
IN
UT
IL
NV
WV
CO
VA
MO
KS
KY
CA
NC
TN
OK
AZ
AR
SC
NM
GA
AL
MS
TX
LA
FL
AK
HI
Bulkley Associates
IMA
Gus Dallas
Ratcliffe Marketing
Karla Lallas & Associates
Blend Sales
Twist Sales
Kitchen 2 Table Leland Associates Lundgren Group
DS Sales
Pearlman Associates Joseph Warren Inc.
Alex Junge
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Typhoon Homewares
1. business introduction
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Our Origins 680 years of combined product knowledge, history and experience in the housewares industry. Typhoon Homewares is the creative home of a group of British heritage brands with products that span both the kitchen and table top markets. Our brands consisting of Kilner®, Mason Cash, Typhoon, Price & Kensington, Viners and Ravenhead are designed and developed in the UK in conjunction with our US sales team specifically with our customers in mind. How we operate All of our brands are sold individually, but shipped together, allowing us to cater for multiple orders at once. With sales support and a National sales team based out of our showroom at 41 Madison Avenue, New York, join us on our journey from the drawing board to the kitchen counter top. Throughout the years our business has grown, but our aim has remained the same; a wide variety of choice to reflect emerging trends, exciting colors and well-designed quality products with reasonable pricing. Every product is manufactured to the company’s own exclusive design and specification, and all products are packaged to a high standard, ensuring attractive retail displays and rapid sales.
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Typhoon Homewares
The original Kilner ® Jar is as much- loved and successful now as it was 180 years ago. As we reflect upon the brand’s centuries’ old success, we pay homage to the Kilner ® Jars long-lasting popularity, owed to its distinctive pressure seal and iconic design. Put simply, households all over the world trust it to successfully can and pickle their fruits and vegetables. A surge in popularity for canning home-grown fruits and vegetables, and storing food in jars rather than plastic for its health benefits has catapulted the Kilner ® Jar into the limelight in recent times. Now, not only is it an essential for the kitchen, it has become a statement of style throughout the home.
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Mason Cash has been the choice of home cooks and bakers for centuries. The origins of Mason Cash can be traced back to a pottery operating in the heart of the British ceramic industry in 1800. Although Mason Cash has been producing mixing bowls since the 1800’s, in 1901 they designed and manufactured the very first iconic Mason Cash mixing bowl. The bowl’s design has endured the test of time and has become something of a design classic. In fact, the design has barely altered since then, which is why the brand is still renowned for its innovative, classic
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Typhoon Homewares
The Typhoon journey began over 20-years-ago. Today the brand is known for innovative and high-quality kitchenware items at affordable prices. Our stylishly designed collections have shaped the way consumers develop their kitchen’s identity; whether it be retro inspired or a modern adaptation of centuries old cooking methods, Typhoon caters for all preferences. Over the last 20 years, we have unveiled a variety of exciting products. Following sustained global marketing campaigns, placements in premium retailers and department stores, Typhoon has managed to cement its place in the market of
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With over a century of flatware and knife manufacturing experience, Viners is a highly distinguished, trusted and much loved brand, steeped in British Heritage. The illustrious flatware brand dates back to Sheffield, England in 1908. From a small silverware specialist, they grew to be the biggest silver, silver plated and stainless steel kitchenware producer in the UK. With a reputation of high quality products, Viners was issued with a Royal Warrant as Cutlers and Silversmiths to King George V of England. Innovation and design development are intrinsic values associated with the brand, with notable product designs spanning over 50 years. Current day, the brand offers shapes and patterns which reflect what consumers are looking for from contemporary or classic dinning ranges which feel great in the hand and are practical to use.
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Typhoon Homewares
As one of the traditional Stoke- on-Trent pottery brands, Price and Kensington is a world renowned ceramic tableware company with a history and heritage dating back over 100 years. In 1896 the innovative Price Brothers founded the earthenware manufacturing company in Crown Works, Burslem, England. Specializing in table top accessories and teapots, the brothers quickly became renowned for their distinctive designs. The brothers developed a strong working bond with Kensington Potteries, who specialized in novelty teapots. This bond grew so strong that two companies eventually merged in 1962 to become known as Price and Kensington. Rich in heritage and passionate about tabletop accessories and teapots, the Price & Kensington brand continues to flourish under family ownership. We understand that, the kitchen is the heart of the home, which remains the fundamental inspiration for our new developments.
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2. sales pack
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Typhoon Homewares Terms Of Business 2022
• Orders are to be submitted to our Customer Care team via email to - customercare@ typhoonhomewares.com. • The minimum order for opening orders and re-orders is $750. This is across all five brands and can be combined into one purchase order. • The opening order is to be accompanied with all credit card information and a valid resale certificate. This information should be phoned in securely not sent via email. • New customers must complete a New Customer Registration Form. • Terms can be requested and are approved on a case by case basis. If credit is approved, we can extend terms of Net 30 Days from date of invoice. • Online accounts cannot be opened without written approval by Typhoon Homewares LLC and require a signed Online Retailer Agreement. • Samples must be submitted using a Typhoon Sample Form and need written approval fromTyphoon Homewares. • Catalog requests must be sent to the US Sales Team at the NewYork Showroom to be processed. • Typhoon Homewares operates using MAP policy. Our MAP is indicated as MSRPs on all Typhoon Homewares price sheets. • Back orders are allowed but must reach the minimum back order value of 750. Freight charges will apply. Please specify on your order if you do not accept back orders. • We do not accept returns. • All prices are based on FOB, Fairburn, GA. • Show specials must be clearly indicated on POs and submitted within the time lines of the promotional period set by Typhoon Homewares and cannot be combined with any other agreed discounts. • We do not accept returns or issue refunds.
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• Any special agreed pricing must be clearly noted on the PO on submission. • Checks are accepted as a form of payment, however, orders are released when checks are received and cleared, therefore, order shipping time is subjest to this process. • Checks are payable to: Typhoon Homewares LLC 41 Madison Avenue Floor 8 NewYork, NY 10010 • Orders will be processed and dispatched within five business days. • Credit claims must be submitted with one week of receipt of goods with photographic evidence to our Customer Care team via email to customercare@typhoonhomewares.com.
EVERYDAY FREIGHT PROGRAM
$750 - $999 ORDER VALUE = 10% FREIGHT CAP $1000 + ORDER VALUE = FREE FREIGHT
Bank Information
HSBC Bank USA N.A. Fifth Avenue Office 452 Fifth Avenue New York, NY 10018 Acct # 048416258 Routing # 021001088 ABA # 021001088 Swift Code MRMDUS33
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Aftersales Process Customers should be advised not to sign for deliveries that include brokenmerchandise. However, if our customer has received an order and then finds an issue with an item, this is how the problem should be rectified. • When the customer has checked their order against their POD and finds item(s) either missing or damaged, they should notify the credit control department within 1 week of receipt of goods. • All claims should be sent to customercare@typhoonhomewares.com. • The claim should include a customer number, the item number(s) of the product in question, the date the itemwas delivered and the item value. • For co-op orders that bill through corporate but ship direct to store, the store member must file a claim online via the co-op portal to receive credit. We are not able to issue credit memos via our EDI provider.
1. Shortage Claim: • Ensure you have a value for each line and total value for the claim.
• Confirm that the customer has not received an alternate item that has been mis-picked. • Credit for shortages may be issued upon evaluation of the claim. Our customer care team will keep you updated during this investigation process.
2. Breakage Claim: • Photographic evidence must be supplied by the customer to validate the claim. • If the claim or photographic evidence is indicating that the goods were damaged in transit, the customer needs to have clearly documented this on their proof of delivery at the time of reception of goods.
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• A credit for the full value of the itemwill be issued and can be used towards the customers next PO or refunded back to their credit card. • We do not send replacement goods unless this is as part of the customers next order. • We do not send partial cartons. 3. Quality Control Claim: • The customer needs to supply photographic evidence, their customer number, an item number and batch number (found on carton) with their claim. • Review the claim, ensuring that the customer is made aware of our manufacturing processes, and product expectations. • If an item is not finished to the correct standard, and therefore cannot be sold as first quality product, then offer 50% credit to compensate and suggest customer sells this as a second. • If the customer rejects this, then a full credit can be issued. • We do not use call tags are they are too expensive and our warehouse is not set up to receive returns. • For major QC issues, the UK teamwill be notified immediately. 4. Replacements: • We do not offer a sale or return policy. • We do not send replacements to consumers. We ask that they return back to the store from which they purchased their item.
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Specialty Buying Groups Information
Typhoon Homewares is proudly a member of the following:
• Gourmet Catalog Net 60 Terms & 5% Discount
• HTI Net 60 Terms & 5% Discount
HARDWARE BUYING GROUPS / CO-OPS Information
Typhoon Homewares is proudly a member to the following Hardware buying groups:
• ACE
• Do It Best
• Mid-States
• Orgill
• True Value
ACE, Do it Best and Mid-States have active warehouse programs that stock our product which members can order from directly. We also offer ‘drop-ship,’ where members of these groups can place orders with us which ship from our warehouse to their stores.
These orders automatically qualify payment terms of Net 60 Days. We require the store number on the PO to bill corporate accordingly. Example: Store #234 Mills ACE Hardware
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Typhoon Homewares
Typhoon Homewares customer care
Our hardworking Customer Care Team has you covered for all of the following: • All Sample Requests • All Returning Credit Procedures – please take a photo proof of the incident and attach to the email • All Reports & Sales Support • All Shipping Updates Contact customercare@typhoonhomewares.com Need images? No problem! We have an image bank on Next Cloud where you can obtain all of our brand product images. Use the steps below to login: https://nextcloud.rayware.co.uk:4435/nextcloud Login: Rayware Gallery Password: emjo7W5Ux#3v
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RETAILER AGREEMENT
Please sign this agreement in which you acknowledge the following terms:
1. If sold online, Typhoon Homewares LLC can only be sold at the manufacturer’s Minimum Advertised Price (MAP) or up to 10% discount with preapproval. MAP is listed as MSRP and can be found on the Typhoon Homewares Price Lists. 2. All Typhoon Homewares images, selling features, copy, descriptions, and videos must be provided by Typhoon Homewares. 3. Typhoon Homewares products are not to be resold on 3rd party sites or other online sites or distributors without prior approval. 4. Written approval is required to add your account to Amazon Marketplace, Ebay, and/or any other marketplace outside your registered domain name. 5. Typhoon Homewares internet policy has been designed in a way that each customer can maximize their sales of brand. Our MAP policy is strictly enforced. If you violate the terms of this agreement, we reserve the right to refuse future orders from your account. If you see Typhoon Homewares products advertised outside of our MAP agreement, please notify us and we will address it immediately. We appreciate your business and look forward to a long, profitable association with you and your store.
Best Regards, Jim Eckert VP Sales & Marketing
TYPHOON HOMEWARES 41 Madison Avenue, Floor 8, New York, NY 10010 Email: customercare@typhoonhomewares.com www.typhoonhomewares.com T: 866 598 0309 F 866 225 7408 Typhoon Homewares
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We must receive a completed form before releasing any open orders. Completed forms can either be faxed to 866 225 7408 or scanned and emailed to customercare@typhoonhomewares.com
Business Name:
If ‘yes’, please provide all business names used on Amazon.com:
Proprietor Name:
State Tax ID #:
Physical Address:
Proprietor Names (as shown on domain registry):
If ‘no’, do you intend to sell through Amazon.com in the future?
Direct Phone Number:
Email:
Please list all websites where you plan to sell Typhoon Homewares
products:
Please describe your unique online market niche:
When was/were your website (s) launched?
If you have multiple websites, which one is your primary source of
revenue?
I hereby acknowledge the terms of the Online Retail Agreement. I understand that this form must be signed before any orders can be fulfilled.
Index page URL:
Signature: Proprietor
Do you currently sell on Amazon.com Market Place for other
suppliers?
Print Name
(Please indicate) YES/ NO
Date
TYPHOON HOMEWARES 41 Madison Avenue, Floor 8, New York, NY 10010 Email: customercare@typhoonhomewares.com www.typhoonhomewares.com T: 866 598 0309 F 866 225 7408
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New customer registration form
!
NEW CUSTOMER REGISTRATION
Typhoon Salesperson Name:
Date: dd/mm/yy
COMPANY CONTACT INFORMATION
Company name:
Contact:
Position:
E-mai l:
Phone:
Fax:
Registered company address: City:
State:
ZIP Code:
Business Type:
Website:
Resale License:
INVOICING INFORMATION
Invoicing contact:
E-mai l:
State: SAMPLE FORM Fax: Payment Method:
Invoice address ( if different from above): City:
ZIP Code:
Phone:
Payment Terms:
Company Tax ID:
DELIVERY INFORMATION
Freight Terms:
Routing Guide: Y/N
Del ivery address 1 (if different from above):
Address: City:
State:
ZIP Code:
Phone:
Fax:
E-mai l:
Del ivery address 2 (if different from above):
Address: City:
State:
ZIP Code:
Phone:
Fax:
E-mai l:
If sel l ing onl ine, please tick to confirm the retai ler has read and confirmed agreement to Typhoon Homewares Map Pol icy:
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Typhoon Homewares
new sample request form
Typhoon Salesperson Name:
Date: dd/mm/yy
COMPANY/CONTACT INFORMATION
Company name:
Phone::
E-mai l:
Position :
Phone:
Fax:
Del ivery address: City:
State:
ZIP Code:
PRODUCT INFORMATION
Product Code
Product Description Quantity
Price per item or FOC Total Price
SAMPLE FORM
Required Delivery Arrival Date:
REQUEST REASON & AUTHORISATION
Comments:
Name:
Date:
Signature:
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stock sharing update
Typhoon Homewares sends an updated daily stock report every morning that should be used to help write orders and manager customer needs.
Category Definitions:
In Stock - Good Inventory Status. Order with confidence; Happy Selling! Low Stock - Less than 100 units, so there is a risk that it may be out of stock soon. Low StuckWith Date - Less than 100 units, but more stock is on the way. Showing a Date - Currently Out of Stock but there is an ETA for when the item will be back in stock. Out of Stock - Out of stock with no date means there is no clear ETA at this time. Do not order until a date is available.
SALES ROOM CONTACT INFORMATION
Typhoon Homewares 41 Madison Avenue Floor 8 New York, NY 10010 Telephone: 212-689-4400 Email: customercare@typhoonhomewares.com Showroom Hours: 9 AM - 5 PM EST Monday - Friday
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3. customer support tools
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TOP TEN BEST SELLERS
1. 0025.348 BUTTER CHURNER
2. 0025.009 TRAY OF 6 17 FL OZ CANNING JARS 3. 0025.043 TRAY OF 6 12 FL OZWIDE MOUTH JARS
4. 0025.899 BREAKFAST JAR SET
5. 0025.040 TRAY OF 6 8.5 FL OZ CANNING JAR 6. 0025.511 SQUARE CLIP TOP JAR 34 FL OZ 7. 0025.491 ROUND CLIP TOP JAR 34 FL OZ
8. 0025.401 CANNING JAR 34 FL OZ
9. 0025.513 SQUARE CLIP TOP JAR 68 FL OZ
10. 0025.816 SNACK ON THE GO
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TOP TEN BEST SELLERS
1. 2001.330 IN THE FOREST S12 CREAMMIXING BOWL, 11.75”
2. 2008.188 INNOVATIVE KITCHEN 4”GARLIC STORE
3. 2001.333 IN THE FOREST S30 GREEN MIXING BOWL, 8.25” 4. 2001.331 IN THE FOREST S18 STONE MIXING BOWL, 11”
5. 2001.787 IN THE FOREST BATTER BOWL, 9.75” 6. 2001.001 CANE S4 MIXING BOWL, 14” 7. 2008.241 INNOVATIVE KITCHEN BREAD FORM
8. 2002.149 IN THE FOREST S12 GRAY MIXING BOWL, 11.75”
9. 2001.833 COLOR MIX S12 TURQUOISE MIXING BOWL, 11.75”
10. 2008.182 INNOVATIVE KITCHEN SET OF 3 MEASURING CUPS
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TOP TEN BEST SELLERS
1. 1401.151 OTTO BLACK BREAD BIN 336 FL OZ / 10.5 QT 2. 1400.977 LIVING CREAM BREAD BIN 246.8 FL OZ / 7.7 QT
3. 1400.163 OTTO CREAM STOVE TOP KETTLE 60 FL OZ / 1.9 QT
4. 1400.148 LIVING CREAM SCALE
5. 1400.161 OTTO GRAY STOVETOP KETTLE 60 FL OZ / 1.9 QT 6. 1400.164 OTTO BLUE STOVETOP KETTLE 60 FL OZ / 1.9 QT 7. 1401.063 LIVING GRAY COMPOST CADDY 84.5 FL OZ / 2.6 QT 8. 1402.105 WORLD FOODS PIZZA STONE WITH 15”RACK 9. 1400.162 OTTO PUTTY STOVETOP KETTLE 60 FL OZ / 1.9 QT 10. 1401.062 LIVING CREAM COMPOST CADDY 84.5 FL OZ / 2.6 QT
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TOP TEN BEST SELLERS
1. 0056.760 RED 6 CUP TEAPOT 37 FL OZ 2. 0056.752 RED 2 CUP TEAPOT 15 FL OZ 3. 0059.663 SWEET BEE BREAD BIN 273.8 FL OZ / 8.5 QT 4. 0059.661 SWEET BEE COOKIE JAR 90 FL OZ / 2.8 QT 5. 0056.743 TEAL BLUE 6 CUP TEAPOT 37 FL OZ 7. 0059.655 SWEET BEE 4 CUP TEAPT 28.7 FL OZ 8. 0056.782 MUSTARD 6 CUP TEAPOT 37 FL OZ 9. 0056.786 MUSTARD 2 CUP TEAPOT GIFTBOX 6. 0056.768 MINT 6 CUP TEAPOT 37 FL OZ
10. 0056.789 MINT 2 CUP TEAPOT GIFTBOX
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TOP TEN BEST SELLERS
1. 0302.150 5 PIECE CHEESE SERVING SET
2. 0305.196 EVERYDAY 3 PIECE KNIFE & PEELER SET
3. 0305.236 VIVID 4 PIECE KNIFE SET
4. 0305.191 EVERYDAY SET OF 6 STEAK KNIVES
5. 0302.193 EVERYDAY STAINLESS STEEL COLANDER, 9.5”
6. 0305.194 HORIZON GRAY 6 PIECE KNIFE SET 7. 0305.238 VIVID SET OF 6 STEAK KNVES 8. 0305.217 ASSURE 6 PIECE KNIFE BLOCK SET
9. 0305.186 ORGANIC NATURAL 6 PIECE KNIFE BLOCK SET 10. 0305.187 ORGANIC GREEN 6 PIECE KNIFE BLOCK SET
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4. merchandising
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Complete the Kilner® story with our unique merchandising units. These units have been designed to elevate the Kilner® brand and inject a certain personality and heritage into displays. The shabby- chic, rustic display units give the range a sense of identity and will be sure to attract attention wherever they are positioned.
Kilner Rustic Stand L 18” x W 35.4” x H 77” 0208.572 • CASE PACK 1
Kilner Crate Display L 13.7” x W 51.6” x H 57” 1402.004 • CASE PACK 1
Stand Free with Qualifying Purchase of $750 + of Kilner
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At Kilner®, we’ll always help you get the best out of your Kilner® product displays. The Canning Mini Guide is an exciting sales aid. Packed with canning tutorials, recipes and tips, the mini guide has something for any homemaker, whether they’re a beginner or at a more experienced level.
A5 Mini Guide Dispenser H 9.4” x W 8.2” 6500.093
A5 Canning Mini Guide H 8.3” x W 5.8” 6500.090
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High quality display table with two lower shelves and a table-top plinth for key display items. Brand graphics slot easily into the panel to add impact to displays.
Header Display W 26.5” x H 7.5” 1402.430 • CASE PACK 1
Collection Display Unit L 48” x W 31.25” x H 67” 1402.411 / 1402.412 • CASE PACK 1
Order All Three Codes Together for a Complete Stand
Shelf Strips W 39.5” x H 1.5” 6500.022 • CASE PACK 1
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Typhoon Homewares
At Mason Cash we always strive to help you get the best out of your product displays. Our merchandising stands and point of sale materials are available to make your display stand out in-store.
Cane Mixing Bowl Display Stand L 21.6” x W 27.5” x H 73” 1402.406 / 1402.408 • CASE PACK 1
Color Mix Mixing Bowl Display Stand L 21.6” x W 27.5” x H 73” 1402.421 / 1402.422 • CASE PACK 1
Order Both Stand Codes Together for a Complete Stand
Cane Mixing Bowls A5 POS 6504.003
In the Forest Bowls A5 POS 6504.016
In the Forest Range A5 POS 6504.026
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The new Price & Kensington Teapot Stand features four round shelves to display teapots up right — two shelves hold the two-cup teapots and two shelves hold the six-cup teapots — and three rows of hook-rings to display the teapots hanging. The new display stand now comes in two, individual cartons.
Price & Kensington® Teapot Stand H 84” x Dia 24” Displays 42 Teapots 0056.994 / 0056.993 • CASE PACK 1
Order Both Stand Codes Together for a Complete Stand Stand Free With Qualifying Purchase of $400.00 + Teapots
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5. in store displays and social media
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In store displays Our specially designed packaging and eye catching point of sale will ensure your in-store display maximizes on sales.
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brand websites and social media Don’t forget about each brands’ individual website and social media pages for more information!
Blogger Outreach With access to a number of influential bloggers, we foster relationships and build trust to encourage promotion of our brands to their followers. We send out samples and ask for impartial reviews which translate into shares with their vast networks, driving traffic to our own social media and websites.
Video Video content is king! When scrolling through the busy world of social media, we need to capture attention and inform, educate and entertain, making followers more likely to remember our brand. Videos are an important way for us to show how to use our products and create brand engagement.
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www.typhoonhomewares.com/kilner @KilnerUK @KilnerUK @KilnerUK
www.typhoonhomewares.com/viners @VinersUK @VinersCutlery @Viners_UK
www.typhoonhomewares.com/mason-cash @MasonCashUK @MasonCashUK @MasonCashUK
www.typhoonhomewares.com/typhoon @TyphoonHousewares @TyphoonUK
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Representative pack 2022 Sales
TYPHOON HOMEWARES LLC 41 Madison Avenue, Floor 8, New York, NY 10010 Telephone toll free: (866) 598 0309 Fax: (866) 225 7408 Email: customercare@typhoonhomewares.com www.typhoonhomewares.com
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